Reykjavik City opens MainManager – incident service for citizens
Today, Mayor, Jon Gnarr, officially opened a new notification system which is based on and connected to the MainManager. The new notification system is easily accessible to all citizens of Reykjavik, through the front page on Reykjavik cities webpage.
The system gives the citizen the opportunity to point out, to the employees of Reykjavik, where and what needs to be fixed within the city limits.
The citizen can accurately pinpoint the location of the notification on a GIS map and then write a description of what needs to be done in the chosen area.
Reykjavik employees then use the MainManager’s operation & maintenance system to handle the submitted notifications.
Citizens are encouraged to notify different incidents such as damaged traffic signs, loose plates, damaged benches, broken trees, off street lighting etc. within the city limits.